Job details Are you a proactive problem-solver with a passion for helping people? Spherion Staffing is looking for a driven Customer Service Representative to join a leading logistics company in the Kent area. This is more than just a job-it's a chance to be on the front lines of customer satisfaction, working directly with customers, business partners, and drivers to ensure every experience is a great one. If you thrive in a fast-paced environment and are motivated to deliver outstanding service, we want to hear from you. ...
Shift Details:
This role offers a consistent schedule with operating hours from 5:00 a.m. to 7:00 p.m., Monday through Saturday. Your shift will be 8.5 hours long, providing a great balance within these operational hours.

Responsibilities:
Be a point of contact: Assist customers and business partners via telephone and email, providing prompt and helpful support.
Solve problems: Handle customer complaints in a calm, professional manner, diagnosing and resolving issues effectively.
Keep things moving: Monitor the progress of delivery routes to ensure everything runs smoothly.
Manage information: Scan haul-away pods, verify stamps, and process changes or cancellations to delivery orders with precision.

Working hours: 5:00 AM - 7:00 PM (Various Shifts Available)

Skills:
1 year of related experience, especially in a call center, would be a great asset.
Spanish-speaking is a plus

Education:
High School

Experience:
0-1 years

Qualifications:
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
High school diploma or equivalent
Strong customer service skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectations


You'll be supported by a passionate team motivated by fast-paced innovation and a desire to deliver for our customers. If you're driven and looking for a place to grow, come join us!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Show lessShow more Are you a proactive problem-solver with a passion for helping people? Spherion Staffing is looking for a driven Customer Service Representative to join a leading logistics company in the Kent area. This is more than just a job-it's a chance to be on the front lines of customer satisfaction, working directly with customers, business partners, and drivers to ensure every experience is a great one. If you thrive in a fast-paced environment and are motivated to deliver outstanding service, we want to hear from you.

Shift Details:
This role offers a consistent schedule with operating hours from 5:00 a.m. to 7:00 p.m., Monday through Saturday. Your shift will be 8.5 hours long, providing a great balance within these operational hours.

Responsibilities:
Be a point of contact: Assist customers and business partners via telephone and email, providing prompt and helpful support.
Solve problems: Handle customer complaints in a calm, professional manner, diagnosing and resolving issues effectively.
Keep things moving: Monitor the progress of delivery routes to ensure everything runs smoothly.
Manage information: Scan haul-away pods, verify stamps, and process changes or cancellations to delivery orders with precision. ...
Working hours: 5:00 AM - 7:00 PM (Various Shifts Available)

Skills:
1 year of related experience, especially in a call center, would be a great asset.
Spanish-speaking is a plus

Education:
High School

Experience:
0-1 years

Qualifications:
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
High school diploma or equivalent
Strong customer service skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectations


You'll be supported by a passionate team motivated by fast-paced innovation and a desire to deliver for our customers. If you're driven and looking for a place to grow, come join us!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Show lessShow morekey responsibilities

Be a point of contact: Assist customers and business partners via telephone and email, providing prompt and helpful support.Solve problems: Handle customer complaints in a calm, professional manner, diagnosing and resolving issues effectively.Keep things moving: Monitor the progress of delivery routes to ensure everything runs smoothly.Manage information: Scan haul-away pods, verify stamps, and process changes or cancellations to delivery orders with precision.

experience

0-1 years

skills

1 year of related experience, especially in a call center, would be a great asset.Spanish-speaking is a plus

qualifications

Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.High school diploma or equivalentStrong customer service skills and the ability to satisfactorily resolve issuesSolid ability to multitask with exceptional organizational skillsAbility to thrive under pressure while delivering solutions that exceed customer expectations

education

High School

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