Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **_Would you like to use your Portuguese and English skills to support one of the world’s most iconic automotive brands? As a Portuguese and English-speaking Customer Support Representative, you will be part of our team in Romania, providing professional and friendly assistance to customers throughout their journey._** **_Your responsibilities will include:_** + Providing excellent support to customers via phone, chat, and other communication platforms; + Guiding customers through both the purchasing and post purchase processes; + Working closely with internal teams to find appropriate and timely solutions; + Accurately updating customer records and databases; + Recommending tailored product and service solutions based on customer needs; + Adapting to business needs and supporting tasks to ensure efficient service delivery; + Representing the voice and values of a globally recognized automotive brand. **_What we’re looking for:_** + Strong Portuguese and English language skills (B2 level upwards); + Motivation to deliver outstanding customer experience; + Availability for 6 weeks of fulltime training (Mon–Fri, 9:00–18:00) + Flexibility to work on a rotating 24/7 shift schedule after training; + Excellent communication, problem solving, and teamwork skills; + Prior experience in customer service is a plus, but not mandatory. **_What we offer:_** + Remote work model based in Romania; + Attractive salary and performance bonus scheme; + Fulltime permanent contract; + Paid training and opportunities for career advancement and internal promotion; + Benefits package including meal tickets, private healthcare coverage and life insurance **_Why Join Us?_** + **_Innovative Work Environment:_** _Be part of a team that values creativity and fosters an environment where your ideas can flourish._ + **_Career Growth Opportunities:_** _We invest in our team's development, providing avenues for career progression and skill enhancement._ + **_Impactful Contributions:_** _Your role is pivotal in shaping positive customer experiences and contributing to the success of our dynamic organization._ + **_Recognition as a Most Loved Workplace®:_** _Conduent has been certified as a Most Loved Workplace® this year, citing respect, collaboration, and a positive vision for the future as key cultural drivers._ + **_Internal Talent Development:_** _Through our management development programs, approximately 70% of our Team Leader positions have been filled from our own associate talent pool._ + **_Long-Term Career Building:_** _Over 25% of our associates have been dedicated members of our team for 5 years or more, showcasing the long-term commitment our employees choose to make._ **Join our dedicated customer support team. Apply today and shape your future with Conduent!** Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt\_adaaa\_accommodation\_pol.pdf) .