Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Customer Service Representative

At Thermo Fisher Scientific Inc., we offer an outstanding opportunity to join a world-class team. Our ambitious environment is driven by collaboration and innovation, where your contributions will help make the world healthier, cleaner, and safer!

ResponsibilitiesProcess customer transactions from quote to cashSupport the EMEA Customer Service Team and collaborators with all aspects of order processingRespond proactively to customer queries via phone and emailSupport projects related to customer happinessEnsure adherence to export and legal guidelines for national and international transactionsPreserve master data in ERP and CRM systems

RequirementsProven experience in customer service or a related fieldFlawless communication skills, both written and verbal in English, German would be a plusAbility to successfully implement and adhere to strict guidelines and processesStrong organizational skills with attention to detailAbility to effectively operate ERP and CRM platforms (SalesForce strongly preferred)

Join us in this dynamic role where you’ll engage with customers and collaborate with an outstanding team to deliver outstanding service. Your skills will help us achieve our mission, and together, we’ll make a difference!