Are you an experienced & skilled Customer Service Representative with a positive attitude that genuinely loves people and their pets?

Come work with a team that shares your values, appreciates your skill and supports your personal growth!

Pinnacle Peak Animal Hospital in North Scottsdale is adding a full or part-time experienced Customer Service Rep to our team. Our hospital is routed in the community and our clients and team members are like family.

What you can expect

A support team always willing to lend a helping hand A welcoming environment where team members can feel safe to ask questions and learn from coworkers and Doctors Opportunity to utilize your skill-set to the highest level and perform a wide range of procedures (Cross Training) Ability to see a variety of cases virtually guaranteeing no two days are the same Growth & development opportunities

The Ideal Candidate

Previous veterinary experience REQUIRED Passion for learning & caring for animals Team player who is willing to take initiative to jump in and help the team Ability to remain composed in stressful and emotional situations Ability to work efficiently in a fast-paced environment Cornerstone knowledge is a plus (not required) Outstanding client service and exceptional patient care

Job duties include, but are not limited to:

Effective communication with team members and clients Provide extraordinary service to our clients and patients Manage incoming calls on a multi-line phone system Welcome and assist clients/pets arriving for appointments Schedule/confirm outpatient appointments and inpatient procedures An understanding of vaccines and preventative protocols Most importantly: loving what you do Cross Training as a Vet Assistant Triage of patients Collection and analysis of lab samples Diagnostic imaging Management and nursing care of hospitalized pets Administration of enteral and parenteral medications

Job Types: Part-time, Full-time

Pay: $17.00 - $20.00 per hour

Full Time Benefits (30+ hours/week):

401(k)  Medical/Dental/Vision insurance Employee assistance program Employee discount Flexible schedule Paid time off  Professional development assistance

Schedule:

Up to a 10+ hour shift Monday to Friday Rotating Saturdays as needed

Supplemental Pay:

Bonus opportunities

Ability to commute/relocate:

North Scottsdale, AZ 85255: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Are there any shifts Monday - Saturday (AM or PM) that you would not be able to work? Hourly compensation is dependent on level of veterinary knowledge, skillset and prior experience within an animal hospital, what is your desired starting hourly wage?

Experience:

Veterinary: 1 year (Required)

Work Location: In person

 Hiring Manager Dobrovolny, Vicki

Please submit a cover letter with your resume attn. Vicki.