Pima North Animal Hospital, in North Scottsdale, is seeking a friendly, reliable, and compassionate Customer Service Representative to join our growing team. Our CSRs are the heart of our hospital—creating exceptional client experiences while supporting our doctors and medical team.

Key Responsibilities:

Greet clients and pets with warmth and professionalism

Answer multi-line phones, schedule appointments, and manage client communications

Check patients in and out, collect payments, and review invoices

Maintain accurate client and patient records

Assist with client education and follow-up communication

Support the team during busy periods while maintaining a positive attitude

Qualifications:

Prior customer service experience required (veterinary or medical office experience preferred)

Strong communication and interpersonal skills

Ability to multitask in a fast-paced environment

Comfortable with computers and practice management software

Dependable, team-oriented, and detail-focused

Compassion for animals and their people

Why You’ll Love Working With Us:

Supportive, team-focused work environment

Opportunities for growth and learning

Employee pet care discounts

Competitive pay based on experience

If you’re passionate about customer service and love working in an animal-centered environment, we’d love to meet you!

 

To Apply:
Please submit your resume to pima@nva.com.