**About Us** Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. **What You'll Be Doing** + Respond promptly and professionally to customer inquiries via phone, email, and in-person. + Process orders, deliveries, and returns accurately using internal systems. + Collaborate with sales and logistics teams to ensure customer satisfaction. + Resolve customer issues with empathy and efficiency, escalating when necessary. + Maintain organized records and contribute to continuous improvement efforts. **What Are We Looking For** + Strong communication and interpersonal skills with a customer-first mindset. + Ability to manage multiple tasks in a fast-paced environment. + Proficiency in basic computer systems and data entry. + Commitment to accuracy, timeliness, and teamwork. + Demonstrated problem-solving skills and adaptability. **Conditions of Employment** + Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check. + Some positions require FMCSA regulated ongoing drug and alcohol testing. **Work Environment** + This role operates primarily in an office environment, with occasional exposure to plant conditions during tours, which may include proximity to mechanical equipment, varying temperatures, and elevated noise levels. **What We Offer** + Competitive base salary $49,900 - $58,630 + 401(k) retirement savings plan with an automatic company contribution as well as matching contributions + Highly competitive benefits programs, including: + Medical, Dental, and Vision along with Prescription Drug Benefits + Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) + AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance + Paid Bonding Leave, 10 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays Equal Opportunity Employer - Minority / Female / Veteran / Disabled **Req ID** JR10010462