Sentara Rockingham Memorial Hospital Wellness Center is hiring a Customer Service Representative

Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients. Primarily responsible for handling incoming calls to effectively address issues related to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs such as updating billing information, establishing payment plans, resolving payment inquiries, or patient scheduling.

EducationHigh School Diploma or Equivalent (Required)

Certification/LicensureNo specific certification or licensure requirements

ExperienceCustomer Service experience - 2 years (Required)Previous Data Entry experience

Talroo - Allied Health, customer service, data entry

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$16.35 - $23.08. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.