Customer Service Representative Adams County Animal Hospital
NVA
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.
We are looking for someone who is highly motivated, comfortable working in a fast-paced environment, and strives to treat our patients and clients with top tier care. You are the first face our clients and patients will see, so someone who is also passionate about customer service, understanding of client needs, and willing to multi-task throughout your shifts. We are looking for a Part-time person to add to our team. Schedule will be 4 shifts during the week(day off is flexible) 1pm to 6:30pm and 7:45am-2:30pm on Saturdays. Compensation Base salary of $18-$20 DOE Eligible for periodic bonus (where applicable) Example of possible benefits that are to be included, if applicable Employee discounts Access to our Employee Assistance ProgramsAccepting applications through Oct 17
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