Description

The Customer Account Representative serves as the primary point of contact for assigned customers, delivering world‑class service and supporting order fulfillment, pricing, and account management activities. This role partners closely with internal teams—including Sales, Operations, Finance, and Supply Chain—to ensure customer requirements are met efficiently while maintaining data integrity within ERP systems.

Skills

Customer serviceAerospace manufacturingERP OR SAP (preferred)Data & ReportingExcel, word, outlookPortal management, Experience working FAR, DFAR

Additional Skills & Qualifications

Experience in aerospace, defense, manufacturing, or other regulated industriesPrior exposure to export‑controlled environmentsUnderstanding of supply chain or demand planning processesExperience supporting large OEM customersFamiliarity with continuous improvement or lean business systems

Education

Bachelor’s degree preferredPost‑secondary degree or equivalent combination of education and relevant work experience requiredMinimum of 2 years of experience in customer service, customer account management, or order managementNo specific certifications required

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Simi Valley, CA.

Pay and Benefits

The pay range for this position is $35.00 - $38.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Simi Valley,CA.

Application Deadline

This position is anticipated to close on Mar 17, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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