Szekesfehervar, Fejer, Hungary
5 days ago
Customer Service Representative

Fluency in English and French (any other language would be an advantage)

Knowledge in MS Office programs (Outlook, Word, Excel and PowerPoint)

An extroverted, initiative, collaborative personality, who is able to prioritize and complete tasks in a timely manner

Outstanding relationship building skills and commercial flair

Accuracy and efficiency in administrative tasks

Commercial background is an advantage

Planned and structured approach

Team player/collaborative

Cross functional thinking

Ability to lead problem solving and continuous improvement teams

Team oriented with assertiveness ability

Good written and verbal communication skills to interact with peers and customers in a positive, cooperative way and maintain

Ensure excellent customer service throughout company processes to maintain high customer satisfaction

Act as a key liaison between customers and internal departments (Sales, Production, Logistics)

Serve as the first point of contact for customers, handling daily business-related inquiries

Respond to product- and order-related questions, providing information on products, delivery times, and technical details

Handle administrative tasks, including order entry in Oracle and support with weekly reporting and analysis

Participate in relevant trade shows

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