**Sanipac** , is seeking a **high-energy, detail-oriented CSR** to join our Eugene, OR call center team. If you enjoy solving problems, multitasking in a fast-paced setting, and providing top-notch customer support, this is the role for you! . **Location:** Eugene, OR **Schedule:** Monday–Friday, 8:00 AM – 5:00 PM **Pay:** $20.00/hour. + **$0.50/hour** for bilingual applicants + **Full Benefits** : Medical, Dental, Vision, Life, Disability, FSA + **Paid holidays off & Generous PTO** . + **401(k) with company match** + Opportunities for **career growth** within a stable, nationwide company + A culture built on **teamwork, respect, and integrity** **Work Environment:** On-site position (In-office only) . **Responsibilities.** + Answering high volumes of incoming calls from new and existing customers + Assisting with service start, changes, cancellations, and billing inquiries + Responds to voicemail & email inquiries from customers. + Using company systems to input and manage customer account data + Resolving service issues with professionalism and accuracy + Coordinating with other departments to resolve issues quickly + Maintaining a positive, can-do attitude—even during peak call times + Various office tasks in other areas as needed. + You should be able to start tasks on your own, work well by yourself and with others. . **Working Environment:** + Comfortable and well-lit office in a professional call center + Individual workstations with computer, headset, and phone + Fast-paced, team-driven atmosphere with minimal downtime + Long periods of sitting, typing, and phone interaction required . **What We’re Looking For:** + 2+ years of Customer Service experience a high-volume atmosphere. + Arithmetic skill needed to calculate rate adjustments for discounted or partial service + Knowledge and skill to accurately input into a computer, including ten key entry, work order, billing and credit posting information. + Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required. + Excellent organization and communication skills. + Ability to analyze and solve problems. Gather data, compile information, and prepare reports . *****If applying through indeed*** To be considered for any of our openings you must complete an application directly through our website: www.wasteconnections.com** . Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.