At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeJoin a diverse team of innovators who bring their worldview, unique backgrounds, and individual life experiences to work every day. It’s no accident — we work hard to cultivate a workforce that reflects our patients and partners. We believe it’s the only way to drive healthcare forward, remaining a global leader in medical technology and solutions.

We are actively looking for talented people to join our team!

Responsibilities may include the following and other duties may be assigned:

Handling incoming phone calls and emails from patients and respective stakeholdersResponding to inquiries both verbally and in writingHandling complaints, preparing responses, and sending them out after approvalProcess orders in SAP, perform monitoring and resolve queries related to open ordersPrepare and analyze reports, propose improvements and participate in problem-solving initiativesSupport cross department projects, e-business solutionsCooperate with local logistic service provider, manage inventory reports

Required Knowledge and Experience:

Great communication skills (verbal and written) in English and HungarianAbility to remain calm and demonstrate resilience during pressurized situationsComputer literate with experience using MS Office suite (Word, Excel, Outlook) and a CRM systemAbility to effectively multi-task (navigate between programs to access customer data and input text whilst providing real-time care instructions)Displaying the can-do attitude and interest in continuous process improvementAbility to work under time constraints

Ideally, the candidate has at least one year of relevant experience in customer service, a contact center, or an office environment, with experience using SAP and preferably some background in the medical sector or handling prescriptions.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here