Description We are seeking a bilingual (Spanish/English), customer-focused Customer Service Representative to join our team in the St. Paul, Minnesota area. This role is ideal for an attentive professional who enjoys problem-solving, supporting customers, and working collaboratively across departments. This is a contract-to-permanent opportunity offering growth potential in a fast-paced, team-oriented environment. Key Responsibilities: + Respond promptly and professionally to customer inquiries related to transactions, products, and services. + Resolve customer disputes and complaints with a focus on accuracy, professionalism, and customer satisfaction. + Communicate effectively in both Spanish and English, verbally and in writing. + Collaborate with internal teams including engineering, procurement, production, quality, sales, and shipping to ensure timely and accurate service. + Serve as a liaison for basic technical support, providing general guidance and escalating issues as appropriate. + Review, verify, and clarify order details, pricing, and shipping information to ensure accuracy. + Maintain organized and accurate documentation related to customer interactions and transactions. + Utilize Microsoft Office applications (Word, Excel, Outlook) to manage daily responsibilities. + Prioritize multiple tasks while meeting deadlines in a fast-paced environment. + Identify, troubleshoot, and assist with resolving customer issues as they arise. Requirements Qualifications: + Fluency in Spanish and English (required). + Previous experience in customer service, administrative support, or a related role preferred. + Strong communication, organizational, and problem-solving skills. + Ability to work collaboratively across departments. + Proficiency with Microsoft Office Suite. + Reliable, detail-oriented, and customer-focused approach to work. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .