We are seeking a detail-oriented and customer-focused Office Support Specialist to join our team. This role is pivotal in ensuring high levels of customer satisfaction through timely communication, accurate order processing, and effective coordination across departments. 🛠️ Key Responsibilities + Monitor customer satisfaction and promptly address inquiries, concerns, and service issues via phone, email, fax, and online portals + Receive and review incoming orders for accuracy; enter orders submitted through fax, email, voicemail, or online systems + Process and verify outgoing orders to ensure precision and completeness + Perform general office support tasks including data entry, document scanning, filing, and uploading + Serve as receptionist when needed, greeting visitors and handling incoming calls + Manage office supply inventory and place orders as necessary + Assist with scheduling meetings and managing calendars + Conduct outbound "cold" and "warm" calls to existing and potential customers to promote products and services + Act as a liaison between customers and internal departments such as manufacturing, planning, and quality assurance + Maintain regular communication with clients to ensure expectations are met + Foster strong relationships between customers and company leadership 💼 Required Skills + Order processing and data entry + Professional email communication + Supplier and customer relationship management + Proficiency in Microsoft Office Suite + Familiarity with purchase orders and ERP/CRM systems + Aerospace industry knowledge (preferred) ✅ Qualifications + Minimum 3 years of customer service experience in a corporate environment + Strong phone presence and interpersonal communication skills + Experience with order entry systems is a plus + Ability to interpret blueprints or technical drawings is a bonus + Tech-savvy and comfortable navigating digital tools and platforms Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Corona,CA. Application Deadline This position is anticipated to close on Oct 8, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.