**Sanipac** , is seeking a **high-energy, detail-oriented CSR** to join our Eugene, OR call center team. If you enjoy solving problems, multitasking in a fast-paced setting, and providing top-notch customer support, this is the role for you! **Location:** Eugene, OR **Schedule:** Monday–Friday, 8:00 AM – 5:00 PM **Pay:** $20.00/hour. + **$0.50/hour** for bilingual applicants + **Full Benefits** : Medical, Dental, Vision, Life, Disability, FSA + **Paid holidays off & Generous PTO** . + **401(k) with company match** + Opportunities for **career growth** within a stable, nationwide company + A culture built on **teamwork, respect, and integrity** **Work Environment:** On-site position (in-office only) **Responsibilities.** + Answering high volumes of incoming calls from new and existing customers + Assisting with service start, changes, cancellations, and billing inquiries + Responds to voicemail & email inquiries from customers. + Using company systems to input and manage customer account data + Resolving service issues with professionalism and accuracy + Coordinating with other departments to resolve issues quickly + Maintaining a positive, can-do attitude—even during peak call times + Various office tasks in other areas as needed. + You should be able to start tasks on your own, work well by yourself and with others. **Working Environment:** + Comfortable and well-lit office in a professional call center + Individual workstations with computer, headset, and phone + Fast-paced, team-driven atmosphere with minimal downtime + Long periods of sitting, typing, and phone interaction required **What We’re Looking For:** + Strong communication and problem-solving skills + Proficient in Microsoft Word, Excel, and email systems + Ability to type quickly and accurately (10-key experience required) + High-volume customer service a plus! *****If applying through indeed*** To be considered for any of our current openings you must complete an application through our direct website:** **www.wasteconnections.com** . Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.