We're a global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.

We’re looking for a Customer Service Representative, based in our Cannock office, working on a 4-on-4-off shift pattern.

Why Aggreko? Here are some of the perks and rewards.

A competitive salary and benefits package (including but not limited to pension plan, bonus scheme, and Life Assurance) 

Generous holiday entitlement, with option to ‘buy’ or ‘sell‘ 

A focus on continued personal development 

Paid time off work for volunteering in the community 

Access to our Employee Assistance Programme which helps promote and support a healthy lifestyle 

What you’ll do:

Act as the principle point of contact for Aggreko’s customers

Manage all internal touchpoints during the lifecycle of the rental

Collaborate with the sales and Operations teams to ensure a successful customer experience

Meet the expectations and requirements of the customers

Establish and maintain effective relationships with customers, gaining their trust and respect

Handle incoming customers calls to address equipment, service or contract queries

Manage customer credit limits and payment expectations

You’ll have the following skills and experience:

Experience in a customer service or account management role is essential

Background in rentals, construction, or civils industries is beneficial

Experience using a CRM system (ideally Salesforce) is highly advantageous, but training can be provided

Exceptional customer service skills, with the ability to gather information from customers and offer suitable product and service solutions

Strong stakeholder relationship management skills

Collaborative working style across wider teams

Ability to solve problems and think outside the box

Find out more and apply now.

Bring your energy. Grow your career.

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Equal employment opportunity

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.