We are hiring a **Customer Service Representative** in Pennington, NJ and JAcksonville, FL. Here are the details: · Shift: Mon - Friday 8am - 5pm (Hybrid after training) · Weekly paycheck · Pay: $18.51/hr. (25.53/hr.) · Access to Adecco’s Aspire Academy with thousands of free upskilling courses **Responsibilities:** + Answering client calls and email inquiries while processing various assignments + Multitasking while communicating with clients and Branch offices via phone + Adhering to strict schedule for phone support. + Performing regular account maintenance, including document review, to ensure accuracy **Qualifications:** + Previous Call Center/Contact Center experience- Must maintain positive and professional attitude in a team-oriented, fast-paced work environment- Proficient at de-escalating situations and finding proper resolution for the client- Work effectively and efficiently in a team environment- Have ability to effectively service/resolve client inquiries- Excellent writing and analytical skills- Demonstrate organizational skills and proven attention to detail- Confidence with the ability to soft touch client- Previous Call Center- Intermediate proficiency with MS Word, Outlook and Excel This role is being recruited for by one of our Centralized Delivery Team and not your local Branch. To be considered, please apply today! **Pay Details:** $18.51 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.