**Duration: 12-month contract with Extension** **Job Description:** + Respond to support calls in a timely manner, offering resolutions to ensure minimal disruption to Global Sales Support operations. + Collaborate with other team members to resolve recurring issues and improve support processes. **Experience:** + 8+ Years experience in: + Answer telephone call inquiries and promote an organization's product or services. + Responsible for researching and resolving complaints to ensure customer retention and satisfaction. **Education:** + High School OR GED **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.