Alexandria, LA, 71315, USA
16 hours ago
Customer Service Representative
We are looking for a **Customer Service Representative** to join the team at our Hauling site in **Alexandria, LA.** + The schedule is Monday - Friday 8:00 a.m.-4:00 p.m. + Pay Range: $17/hr. depending on experience. + Benefits, 401k match $1 per $1, vacation, and year-round work. **JOB RESPONSIBILITIES:** + Work closely with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. + Assist customers by phone and in person to receive orders for installation, turn on, discontinuance, or change in service. + Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders. **REQUIREMENTS:** + 2- years of Customer Service experience in a high call volume atmosphere + Experience with MS Word, Excel, and Email _preferred_ . Typing and 10-key skills are required + Excellent organization and communication skills + Ability to analyze and solve problems. Gather data, compile information, and prepare reports _Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status._
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