Customer Service Representative
Robert Half Office Team
Description
We are looking for a dedicated Customer Service Representative to join our team in Orangeburg, New York. In this role, you will play a vital part in supporting daily operations and ensuring exceptional service for our clients. This is a long-term contract position within the manufacturing industry, offering a dynamic and collaborative work environment.
Responsibilities:
• Conduct routine clerical tasks, including data entry, document filing, and record management.
• Provide assistance to team members with their daily responsibilities and ensure smooth workflow.
• Handle administrative activities such as photocopying, scanning, and preparing documentation.
• Compile and distribute daily departmental reports to management for operational insights.
• Maintain detailed and accurate records of customer interactions and transaction histories.
• Ensure the workspace is kept clean, organized, and conducive to productivity.
• Respond to customer inquiries and resolve issues promptly to maintain satisfaction.
• Support order entry processes and handle inbound and outbound calls professionally.
Requirements • High school diploma or equivalent; additional training in customer service or administration is advantageous.
• Strong communication skills paired with a positive attitude and attention to detail.
• Excellent organizational abilities and capacity to multitask effectively.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Ability to manage sensitive information with confidentiality and discretion.
• Fluency in multiple languages is a plus.
• Previous experience in customer service or data entry is preferred. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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