Description We are looking for a dedicated Customer Service Representative to join our team in St. Louis, Missouri. In this long-term contract position, you will play a vital role in delivering exceptional support to our customers through effective communication and problem-solving. This is an excellent opportunity for individuals passionate about creating positive customer experiences. Responsibilities: • Handle incoming calls and address customer inquiries with professionalism and efficiency. • Provide accurate information regarding products, services, and order statuses. • Process customer orders and ensure timely data entry into the system. • Resolve customer complaints and issues, aiming for first-call resolution whenever possible. • Collaborate with team members to meet performance goals and enhance service delivery. • Maintain detailed records of customer interactions and transactions. • Demonstrate a proactive approach in identifying customer needs and offering tailored solutions. • Uphold company standards for customer satisfaction and quality service. • Participate in ongoing training sessions to stay updated on company policies and systems. Requirements • Proven experience in a call center or customer service role. • Strong communication skills, both verbal and written. • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. • Proficiency in order entry and handling inbound customer calls. • Familiarity with managing both inbound and outbound calls. • Exceptional problem-solving skills and attention to detail. • Comfortable working with computer systems and software applications. • A positive and customer-focused attitude. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .