Description Are you passionate about providing exceptional service and creating positive customer experiences? We are seeking a Customer Service Representative who thrives in helping others and solving problems. As the face of our company, you will interact directly with customers, addressing inquiries, resolving issues, and ensuring satisfaction in every interaction. Key Responsibilities: + Respond promptly to customer inquiries via phone, email, live chat, or in-person. + Provide accurate information about products, services, policies, and procedures. + Handle and resolve customer complaints or concerns professionally and efficiently. + Assist customers with placing orders, processing returns, and troubleshooting issues. + Document customer interactions and maintain accurate records in CRM systems. + Collaborate with other departments to ensure seamless customer support. + Identify customer needs and suggest appropriate products or services to increase satisfaction. + Maintain a positive attitude and demonstrate empathy to ensure a world-class customer experience. Requirements + High school diploma required; some college or specialized training preferred. + Experience in a customer service role (call center, retail, hospitality, etc.) is a plus. + Strong verbal and written communication skills. + Proficiency in Microsoft Office Suite and familiarity with CRM software (e.g., Salesforce, Zendesk). + Ability to multitask and manage time effectively in a fast-paced environment. + Problem-solving skills and the ability to adapt to changing circumstances. + A genuine desire to help others and provide excellent service. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .