**📢 Now Hiring: HYBRID Customer Service Representative - Irving, TX!** Adecco Healthcare & Life Sciences is seeking a **Customer Service Representative** to join our growing team. In this role, you’ll be the friendly, professional voice assisting patients, healthcare providers, and internal teams—coordinating prescription shipments and ensuring a smooth, positive experience for all. 💵 **Pay Rate:** The anticipated wage for this position is between $ 17 and $19/hr. Hourly wage depends upon experience, education, geographic location and other factors 📅 **Schedule** : Monday–Friday, with shifts between 8:00 AM–7:00 PM CST. Typical start times range from 9:00 AM–10:30 AM (final schedule assigned upon hire). Training: Onsite daily for 2–4 weeks, then hybrid (at least 1 day/month onsite, subject to business needs). **Key Responsibilities:** • Answer incoming calls and provide clear, accurate information. • Contact patients to gather essential information for scheduling medication shipments. • Accurately coordinate and schedule prescription deliveries (initial and refills). • Maintain complete, accurate patient records. • Follow HIPAA and compliance regulations at all times. • Participate in cross-training and support other teams/programs as needed. **Qualifications:** • High school diploma or equivalent required. • 1–3 years’ customer service experience preferred (call center or healthcare setting a plus). • Strong phone communication skills and attention to detail. • Ability to work in a fast-paced, team-oriented environment. **Perks & Growth Opportunities:** • Hybrid schedule after training. • Cross-training opportunities across other programs and technician teams. • Inclusion in team events and activities. 📩 **Apply Today! Join Adecco Healthcare & Life Sciences and help us provide exceptional service that makes a real difference in patients’ lives.** Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria **Pay Details:** $19.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.