Description We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Medley, Florida. In this role, you will play a pivotal part in ensuring seamless communication and efficient service for our customers, while supporting our sales and logistics operations. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences, we encourage you to apply. Responsibilities: • Maintain and update customer-specific price lists to ensure accurate pricing information. • Accurately enter sales orders into the system, verify quantities, prices, and discounts, and issue order confirmations. • Monitor outstanding sales orders daily to ensure timely processing and adherence to schedules. • Provide assistance to the sales team with order management, customer inquiries, and account-related tasks. • Coordinate with warehouse and logistics teams to facilitate accurate and timely delivery of orders. • Manage customer records, update pricing data, and monitor product availability details. • Generate and share sales reports periodically to support strategic decision-making. • Communicate with customers to confirm orders, resolve inquiries, and provide product-related updates. • Support marketing efforts, promotional campaigns, and customer outreach initiatives. • Assist in invoice processing, payment tracking, and coordination with the finance department. Requirements • Previous experience in customer service, call center operations, or related roles. • Proficiency in order entry and maintaining accurate records. • Strong ability to handle both inbound and outbound calls professionally. • Excellent communication skills to address customer inquiries and concerns. • Detail-oriented with a focus on accuracy in data entry and reporting. • Familiarity with sales order systems and customer account management. • Ability to collaborate effectively with sales, warehouse, and logistics teams. • Organizational skills to manage multiple tasks and priorities efficiently. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .