Description We are offering a short-term contract employment opportunity for a Customer Service Representative located in Manassas, Virginia, working Monday to Friday. As a Customer Service Representative, you will be mainly working with Microsoft Office Suite and our internal software. Your main task will be to handle guest cards, make phone calls, send texts through our property management software, and schedule property tours. Responsibilities • Handle guest cards and ensure all are contacted for property tours • Proactively make phone calls and send texts to customers via our property management software • Handling phone calls and emails -incoming calls, email requests, chat, and in-persons • Maintain accurate customer records and monitor their accounts • Efficiently process customer inquiries, ensuring all issues are resolved in a timely manner • Utilize Microsoft Office Suite for data entry and other tasks • Correspond with customers via email, maintaining a detail oriented tone and providing accurate information • Balance inbound and outbound calls, providing exceptional customer service in all interactions • Utilize your excellent typing skills to ensure efficient communication and record keeping • Schedule appointments, ensuring all parties are informed and available. Requirements • Minimum of 1+ year experience working in a fast-paced call center or customer service environment • Proficiency in answering inbound calls and managing inbound/outbound calls • Exceptional customer service skills • Strong data entry skills • Experience with email correspondence • Proficiency in Microsoft Office Suites • Ability to schedule appointments efficiently • Excellent communication and interpersonal skills • High attention to detail and ability to multitask • Ability to work effectively both independently and as part of a team TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .