Heredia,HE-AFZ, Edificio, CRI
1 day ago
Customer Service Representative
**Job summary** Join our dynamic team as a BPO PE Data Specialist where you will leverage your expertise in MS Office to enhance data processing and management. With 2 to 4 years of experience you will play a crucial role in optimizing our business processes and ensuring data accuracy. This office-based role offers a day shift schedule allowing you to contribute effectively without the need for travel. **Responsibilities** + Analyze and process data to ensure accuracy and completeness in all business operations. + Collaborate with team members to streamline data management processes and improve efficiency. + Utilize MS Office tools to create and maintain comprehensive reports and documentation. + Monitor data quality and implement corrective actions to address discrepancies. + Support the team in identifying and resolving data-related issues promptly. + Coordinate with various departments to gather and validate necessary data inputs. + Develop and implement data entry procedures to enhance data integrity. + Provide insights and recommendations based on data analysis to support decision-making. + Assist in the development of data management strategies to align with business objectives. + Ensure compliance with data protection and privacy regulations in all activities. + Conduct regular audits to maintain high standards of data quality and accuracy. + Train and mentor junior team members on best practices in data management. + Contribute to the continuous improvement of data processes and systems. Qualifications + Demonstrate proficiency in MS Office particularly Excel for data analysis and reporting. + Possess strong analytical skills to interpret complex data sets effectively. + Exhibit excellent attention to detail to ensure data accuracy and reliability. + Have a solid understanding of data management principles and practices. + Show ability to work collaboratively in a team-oriented environment. + Display effective communication skills to convey data insights clearly. + Be adaptable to changing business needs and priorities. **Certifications Required** Microsoft Office Specialist Certification Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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