Description Are you passionate about helping others and providing excellent customer service? Our client in the nonprofit sector is looking for a compassionate and dedicated Customer Service Representative to join their team. If you enjoy making a difference and thrive in a role where you can connect with people and support a mission-driven organization, this opportunity might be the perfect fit! Key Responsibilities: + Handle incoming calls, emails, and inquiries from clients, donors, and community members in a professional and empathetic manner. + Provide information about the organization’s services, programs, and mission to stakeholders. + Resolve customer questions and concerns, escalating issues when necessary to leadership or other departments. + Maintain accurate records of client interactions using the organization’s CRM software. + Assist with administrative tasks to support the overall customer service function. + Collaborate with the team to ensure high-quality service delivery and client satisfaction. + Represent the organization’s values of compassion, inclusivity, and support in all interactions. Requirements + Has previous experience in customer service or a similar role (nonprofit experience is a plus). + Demonstrates strong communication and interpersonal skills with an empathetic approach. + Thrives in a fast-paced environment that requires prioritization and multitasking. + Is comfortable with CRM systems and basic computer applications (e.g., Microsoft Office Suite). + Is passionate about the mission of the nonprofit sector and helping others in need. + Brings a positive attitude and a desire to grow as part of a collaborative team. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .