Description Robert Half is working with a trusted name in the automotive services industry to find a personable and proactive Customer Service Representative in Escondido, CA. This role is ideal for someone who enjoys being the go-to person for customers, thrives in a fast-paced environment, and can juggle multiple tasks with a smile. You’ll be the first point of contact for customers—answering questions, scheduling appointments, and ensuring a smooth experience from start to finish. If you’re a strong communicator who enjoys helping people and keeping things organized, this could be a great fit. Key Responsibilities: + Answer incoming calls and respond to customer inquiries + Schedule service appointments and coordinate with estimators + Provide updates to customers regarding service timelines + Maintain accurate records of customer interactions + Assist with invoicing and payment collection + Support the front office with general administrative tasks Requirements + Bachelor’s degree preferred + 1–2 years of customer service experience, preferably in automotive or service-based industries + Strong phone etiquette and interpersonal skills + Bilingual (Spanish/English) is a plus + Comfortable using scheduling and invoicing software TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .