Customer Service Representative
Robert Half Office Team
Description
We are looking for a success-driven Inside Sales Representative to join our team in Tustin, California. In this contract position, you will play a key role in supporting inside sales efforts by engaging with potential residents and providing exceptional service related to property inquiries. This hybrid role requires both in-office and remote work, offering flexibility while maintaining a collaborative environment.
Responsibilities:
• Respond promptly to inquiries from potential residents, providing detailed information about properties and addressing all questions.
• Maintain accurate records of customer interactions and track inquiries for follow-up.
• Update customer accounts with relevant information to ensure data accuracy and completeness.
• Conduct follow-up communications to ensure customer satisfaction and address any additional concerns.
• Collaborate with team members to ensure a seamless customer experience and meet service standards.
• Utilize Microsoft Office tools, including Excel and Word, to manage data entry and documentation effectively.
• Schedule appointments with prospective residents and coordinate with property management as needed.
• Handle inbound and outbound calls professionally, ensuring timely responses and resolution of issues.
• Process order entries and email correspondence efficiently to support sales operations.
• Provide solutions to customer challenges, demonstrating problem-solving skills and adaptability.
Requirements
• At least one year of prior experience in inside sales.
• Proficiency in Microsoft Excel, Word, and other Office applications.
• Strong interpersonal and communication skills, with the ability to handle diverse personalities.
• Exceptional attention to detail and a commitment to producing accurate work.
• Ability to adapt to new challenges and solve problems effectively.
• Demonstrated professionalism and flexibility in a fast-paced environment.
• Capacity to multitask and prioritize tasks efficiently while maintaining quality standards.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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