Customer Service Representative
Cognizant
**Job summary**
Join our dynamic team as a BPO PE Data Specialist where you will leverage your expertise in MS Office to streamline data processes and enhance operational efficiency. With 2 to 6 years of experience you will play a crucial role in managing data-driven projects ensuring accuracy and compliance and contributing to the success of our day-to-day operations. Your proficiency in English will be essential in communicating effectively with team members and stakeholders.
**Responsibilities**
+ Manage and oversee data processing tasks to ensure accuracy and efficiency in daily operations
+ Collaborate with team members to identify and implement process improvements for data management
+ Utilize MS Office tools to create maintain and analyze data reports that support business objectives
+ Ensure compliance with company policies and industry standards in all data-related activities
+ Provide timely and accurate data insights to support decision-making processes
+ Coordinate with cross-functional teams to align data strategies with organizational goals
+ Monitor data quality and implement corrective actions to address discrepancies
+ Develop and maintain documentation for data processes and procedures
+ Assist in training team members on best practices for data handling and MS Office usage
+ Communicate effectively with stakeholders to understand data requirements and deliver solutions
+ Support the integration of new technologies to enhance data processing capabilities
+ Contribute to the development of data-driven strategies that improve business outcomes
+ Participate in regular meetings to discuss progress and address challenges in data management
**Qualifications**
+ Demonstrate proficiency in MS Office applications including Excel Word and PowerPoint
+ Possess strong analytical skills to interpret and present data effectively
+ Exhibit excellent communication skills in English both written and spoken
+ Show ability to work collaboratively in a team-oriented environment
+ Display attention to detail and commitment to maintaining data accuracy
+ Have experience in data management and process improvement initiatives
+ Demonstrate problem-solving skills to address data-related challenges effectively.
**Certifications Required**
Microsoft Office Specialist Certification
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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