Job Title: Customer Service RepresentativeJob Description We are seeking a dedicated Customer Service Representative to handle order entry and inquiries, maintain accounts, and collaborate with outside sales representatives. The ideal candidate will provide efficient, friendly, and knowledgeable service to all customers at all times while working with other staff to meet customer needs. Responsibilities + Enter and manage customer orders efficiently and accurately. + Maintain and update customer accounts. + Collaborate with outside sales representatives for seamless service. + Provide excellent customer service in a manufacturing environment. + Respond to telephone inquiries promptly and return all voicemail calls. Essential Skills + Minimum of 3 years of business-related experience. + Proficiency in order entry and Microsoft Dynamics ERP systems. + Strong practical math skills and computer proficiency. + Excellent organizational and communication skills. + Ability to multi-task in a fast-paced environment. Additional Skills & Qualifications + Previous customer service or inside sales experience preferred. + Experience working with ERP systems, Microsoft Dynamics a plus. + Ability to communicate professionally with individuals from diverse backgrounds. + Team player mentality. Work Environment The role is based in an office environment with occasional visits to other teams. The work schedule is Monday to Friday, from 8:00 am to 4:30 pm. You will be regularly required to sit, stand, walk, see, and hear, and must be able to lift at least 20 lbs. A hardhat is required when visiting the manufacturing plant. Pay and Benefits The pay range for this position is $13.50 - $13.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Madison,NC. Application Deadline This position is anticipated to close on Jul 11, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.