Kent, WA, 98030, USA
1 day ago
Customer Service Representative
Description We are looking for a dedicated Account Representative in Kent, WA for a company in the manufacturing industry. In this role, you will play a crucial part in supporting existing customer accounts and providing administrative assistance to the sales team. This is a long-term contract-to-hire position offering the opportunity to work in a fast-paced, dynamic environment. Responsibilities: • Serve as the primary point of contact for existing customers, managing orders from placement to fulfillment. • Handle urgent and same-day orders, ensuring timely communication with logistics to meet tight deadlines. • Collaborate with manufacturers and vendors to coordinate product availability and resolve order discrepancies. • Process sales orders, create vendor purchase orders, and prepare quote sheets as needed. • Provide accurate product pricing and inventory details to the sales team and customers. • Generate and distribute reports for customers, sales staff, and management as required. • Communicate effectively with internal teams, including warehouse staff and employees at other locations. • Monitor and manage physical inventories for assigned customers and warehouses. • Maintain a high level of professionalism in verbal and written communications with stakeholders. Requirements • Proven experience in customer service, sales support, or account management, preferably in a manufacturing or logistics environment. • Proficiency in Microsoft Office Suite and experience with ERP software. • Strong organizational skills with the ability to handle multiple tasks and meet deadlines in a fast-paced setting. • Excellent verbal and written communication skills. • Ability to work collaboratively with cross-functional teams, including vendors and internal staff. • Familiarity with order management processes, including order entry and physical inventory tracking. • Knowledge of inside sales practices is a plus. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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