Description Job Description: Customer Service Representative - York, PA Position Summary: Are you an enthusiastic multitasker with a passion for delivering exceptional customer experiences? We are seeking a Customer Service Representative to join a business we are partnered with in York, PA. The ideal candidate will be an energetic problem-solver who can manage multiple priorities and communicate effectively while maintaining a positive attitude. This is an excellent opportunity for an individual who thrives in a fast-paced environment and enjoys building relationships with customers. Key Responsibilities: + Provide outstanding customer service by addressing inquiries, resolving issues, and delivering solutions that leave customers satisfied. + Handle incoming calls, emails, and live chat queries efficiently while maintaining professionalism and empathy. + Successfully multitask by managing customer interactions across multiple channels, updating records, and ensuring timely responses. + Collaborate with internal teams to ensure customer needs are met and solutions are implemented effectively. + Maintain a high level of enthusiasm and positivity while engaging with customers and colleagues. + Process orders, returns, and exchanges with attention to detail and accuracy. + Identify opportunities for process improvements and contribute to creating a better customer experience. + Utilize company tools and platforms to track customer interactions and ensure consistency in follow-ups. Requirements Qualifications: + High school diploma or equivalent required. Some college coursework is preferred. + Proven experience in a customer service role, preferably in a fast-paced environment. + Ability to multitask effectively while prioritizing tasks and maintaining accuracy. + Excellent written and verbal communication skills. + Positive attitude, enthusiasm, and a genuine desire to help others. + Strong problem-solving skills and the ability to think quickly in challenging situations. + Proficiency in Microsoft Office Suite and customer service software tools. + Ability to adapt to new systems and processes with ease. What We Offer: + Competitive compensation. + A supportive and friendly work environment. + Opportunities for professional development and growth. + Access to company benefits and perks. How to Apply: If you are enthusiastic, detail-oriented, and thrive in a multitasking environment, we encourage you to submit your application today! TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .