Description We are offering a contract employment opportunity for a Customer Service Representative located in Manassas, Virginia. This role is based at a busy auto equipment company. As a Customer Service Representative, you will be mainly working with Microsoft Office Suite and our internal software. Your will be working onsite Monday to Friday and sometimes on Saturday from 9 AM to 12 PM. Responsibilities • Handle both inbound and outbound customer calls. • Proactively make phone calls and send texts to customers. • Maintain accurate customer records and monitor their accounts • Efficiently process customer inquiries, ensuring all issues are resolved in a timely manner • Utilize Microsoft Office Suite for data entry and other tasks • Processing mailings and handling mail in payments • Accurately update customer accounts. • Processing orders. Requirements • 3+ year experience in a customer service role • Prior experience handling invoices is a plus. • Exceptional customer service skills • Prior experience working within the construction or auto industry a big plus. • Experience with email correspondence • Proficiency in Microsoft Excel and Microsoft Word • Excellent communication and interpersonal skills • High attention to detail and ability to multitask • Ability to work effectively both independently and as part of a team TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .