Tustin, CA, 92781, USA
19 hours ago
Customer Service Representative
Description We are offering a contract to permanent employment opportunity for a Logistics Clerk in Tustin, California. This role involves supporting our warehouse and distribution operations by ensuring the accurate and efficient processing of orders, maintaining compliance with relevant standards, and working closely with external and internal teams to ensure smooth logistics operations. Responsibilities: • Handle the accurate and efficient picking, packing, and processing of customer orders. • Collaborate with vendors, carriers, and internal teams to resolve logistics issues and enhance efficiency. • Manage the organization and maintenance of warehouse space to optimize workflow. • Ensure all outgoing shipments meet quality standards and handling requirements. • Monitor stock levels, perform cycle counts, and report any discrepancies. • Maintain accurate shipping records, tracking data, and operational logs. • Prepare shipments, verify contents, and ensure timely dispatch, while receiving incoming shipments, inspecting for damages, and reconciling with purchase orders. • Adhere to all safety protocols and regulatory guidelines for handling and storing products, particularly medical equipment. • Utilize a range of computer programs and ERP solutions, including IBM AS/400 and JD Edwards EnterpriseOne, to support logistics operations and maintain accurate records. • Provide excellent customer service, including answering inbound calls and performing billing functions. Requirements • Proficiency in various computer programs • Experience with ERP - Enterprise Resource Planning • Knowledge of ERP Solutions • Familiarity with IBM AS/400 • Experience with JD Edwards EnterpriseOne • Proficiency in using About Time software • Ability to handle answering inbound calls efficiently • Experience with billing functions • Excellent communication skills • Strong customer service skills • Experience with shipping processes • Familiarity with shipping and receiving procedures TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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