Description Robert Half Lexington is looking for several skilled Customer Service Representatives to join a team in Lexington-Fayette, Kentucky. This is a Contract-to-permanent opportunity within the hospitality industry, offering an exciting chance to deliver exceptional service and contribute to client satisfaction. The ideal candidate is passionate about customer support and thrives in a fast-paced environment. If you have been looking for a role to get you into an office environment---this is the role for you! It can open a career path to growth, pay raises, benefits, vacation days, etc! There are several open roles, 15-20 seats for the entry level team! There are a variety of schedules and shifts available---week days, weekends, 2nd shift schedules as well as two weeks of paid training! Apply today to be considered! Responsibilities: • Manage incoming and outgoing calls while meeting departmental goals for efficiency and quality. • Process reservations accurately and promptly, ensuring all details are correctly recorded in the system. • Address and resolve client inquiries or issues professionally through clear and effective communication. • Collaborate with internal teams and departments to ensure seamless service delivery. • Maintain accurate records using proper grammar and clear documentation to capture client needs and feedback. • Start assigned tasks on time and consistently meet deadlines. • Adapt to additional responsibilities as required by the team or management. Requirements • At least 6 months of experience in a call center or customer service role is preferred. • Strong problem-solving abilities with a proactive approach to resolving issues. • Excellent verbal and written communication skills to interact effectively with clients and team members. • Proven ability to work collaboratively in a team-oriented environment. • Familiarity with Microsoft Word, Excel, Outlook, and Internet navigation. • Competence in navigating various systems and tools efficiently. • Comfortable working in a dynamic, fast-paced setting. • Displays initiative, reliability, and a commitment to delivering quality outcomes. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .