Description Ready to Make an Impact? Join Our Team of Exceptional Customer Service Heroes! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, our Customer Service Representative role is the perfect fit for you! We're looking for enthusiastic, problem-solving go-getters to join our dynamic team in a high-energy environment. You'll be the first point of contact for amazing customers, handling 40–60 calls a day and working out of a queue, ready to make someone's day better with every interaction! What You’ll Do Every Day + Be the Voice of the Company: Answer inbound calls from customers who need your help, ranging from answering questions to solving problems, all while delivering world-class customer care. + Juggle Like a Pro: Manage a daily call flow of 40–60 calls with ease, ensuring every interaction is handled with empathy, efficiency, and expertise. + Problem-Solving Extraordinaire: Use your toolkit of resources (think CRM systems, knowledge bases, and perhaps your spreadsheet superpowers!) to tackle issues quickly and confidently. + Team Player with Excellence: Collaborate with colleagues to meet and exceed service level goals and help each other grow through knowledge-sharing, mentorship, and mutual support. + Stay Organized & Laser-Focused: Seamlessly adapt in a queue-based work environment while balancing priorities and meeting deadlines. Requirements What Makes This Role Exciting? + Impact Beyond Words: You’ll be the reason someone’s day goes from “How do I fix this?” to “Wow, that was easy!” + Professional Growth: Access opportunities to sharpen your skills on CRM platforms and customer service certifications (Certified Customer Service Professional, anyone?). Upskilling isn’t just encouraged—it’s celebrated! + Collaborative Culture: Join a welcoming and supportive environment where everyone has each other’s backs, and success is a shared goal. + Room to Shine: We recognize talent. If you’re ready to rise, this role could be your gateway to career advancement. + Dynamic, Fast-Paced Fun: Every day brings new challenges, conversations, and the chance to problem-solve in fresh ways! What You Bring to the Table + Stellar Communication Skills: You can listen intently, empathize genuinely, and communicate clearly with a range of people. + Call Center Experience (a Plus!): Previous experience in a call center setting is a bonus, but a passion for customer service is essential. + Tech-Savviness: Familiarity with CRM software, Microsoft Excel, or ERP tools? Amazing! If not, a willingness to learn will do. + High Energy & Team Spirit: You thrive in the ‘buzz’ of a bustling environment and are at ease balancing individual responsibilities with team goals. + Problem-Solving Mindset: You see challenges as opportunities and always strive to find the best solutions in record time. + Resilience & Positivity: Even on days when the queue is long, you’re the calm in the storm – turning problems into possibilities with optimism and determination. Why Join Us? + Competitive Compensation: A pay rate driven by your skills and experience – because we know you’re worth it! + Hybrid Opportunities: Depending on performance, explore options for balanced in-office and remote work. + Career Pathing: Ready to grow? Many of our top performers have advanced into roles like Call Center Lead, Customer Service Manager, or Account Manager positions. + Health & Wellness Perks: Comprehensive benefits because we care about your overall well-being. + Recognition & Fun: Celebrate wins big and small, plus enjoy team challenges, recognition programs, and rewarding events. Ready to Start Your Next Adventure? This isn’t just a job. It’s your chance to make a difference, grow as a professional, and have fun in the process. If you're driven, tech-savvy, and serious about delivering incredible customer experiences, we can’t wait to meet you! Join our team and bring your energy, enthusiasm, and customer-focused mindset to the forefront of our success. Apply today! Let’s make exceptional happen—together. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .