Description We are looking for a dedicated Customer Service Representative to join our team in Honolulu, Hawaii, on a contract basis. In this role, you will play a key part in delivering exceptional service by addressing customer inquiries, managing data entry tasks, and ensuring smooth communication processes. This position offers an opportunity to utilize your organizational and interpersonal skills in a fast-paced environment. To submit your resume, please call us at 808-531-0800. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. Responsibilities: • Respond to inbound calls and assist customers with inquiries in a detail-oriented and courteous manner. • Handle email correspondence, ensuring timely and accurate communication with clients. • Perform data entry tasks to maintain and update customer records and other relevant information. • Process incoming and outgoing mail efficiently and in compliance with company procedures. • Schedule appointments and coordinate with customers to ensure their needs are met. • Utilize Microsoft Office tools, including Excel and Word, to create and manage documents. • Support order entry processes to ensure accurate and timely fulfillment. • Collaborate with team members to enhance customer satisfaction and resolve issues promptly. • Maintain a strong understanding of company products and services to provide informed support. Requirements • At least 2 years of experience in a customer service or office environment. • Proficiency in handling inbound and outbound calls with a focus on customer satisfaction. • Strong skills in data entry and maintaining accurate records. • Familiarity with Microsoft Office applications, including Excel and Word. • Excellent verbal and written communication abilities. • Ability to manage multiple tasks efficiently and prioritize work effectively. • Experience scheduling appointments and coordinating with clients. • Knowledge of basic mail processing procedures is a plus. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .