Description Our client is a growing company committed to delivering exceptional service and value to its customers. Known for its dedication to customer satisfaction and operational excellence, the company is seeking a friendly, efficient, and solution-oriented Customer Service Representative to join its team. The Customer Service Representative will act as the first point of contact for customers, providing information, resolving issues, and ensuring a positive customer experience. The ideal candidate is patient, empathetic, and enjoys problem-solving in a fast-paced environment. Key Responsibilities: + Respond to customer inquiries via phone, email, or chat in a prompt and professional manner + Resolve product or service concerns by clarifying the customer’s issue, determining the cause, and identifying the best solution + Document customer interactions and maintain accurate records in the system + Collaborate with internal departments to resolve complex customer issues + Provide product/service information and guidance to customers + Follow communication procedures and guidelines to maintain consistent service quality + Escalate unresolved issues to appropriate teams when necessary Requirements + 1–2 years of experience in a customer service or call center role + Strong verbal and written communication skills + Proficient in Microsoft Office and CRM systems + Ability to multitask, prioritize, and manage time effectively + Positive attitude and a genuine desire to help people + High school diploma or equivalent; college degree a plus TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .