Description We are looking for a dedicated Customer Service Representative to join our team in Thomson, Georgia. This is a Contract position with potential for permanency that offers the opportunity to contribute to a dynamic and customer-focused environment. The ideal candidate will provide exceptional service, handle inquiries efficiently, and support the growth of new and existing business relationships. Responsibilities: • Respond promptly and professionally to customer inquiries about products, pricing, availability, and production schedules. • Maintain accurate and up-to-date customer records, including pricing details and account information. • Collaborate with the outside sales team to identify opportunities for growth and foster long-term, profitable business relationships. • Generate production folders based on customer purchase orders and projected usage requirements. • Coordinate closely with the production team to ensure timely availability and delivery of materials. Requirements • Strong attention to detail with excellent organizational and time management skills. • Outstanding communication skills, both written and verbal, to interact effectively with customers and team members. • Ability to perform at a high level in a fast-paced environment while managing changing priorities. • Self-motivated and capable of working independently with a high degree of integrity. • Proficient in using Microsoft Office applications, including Excel and Word. • Skilled in performing basic calculations, such as weights, proportions, percentages, and volume measurements. • Bilingual in Spanish and English is a plus! TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .