Description We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. In position, you will play a pivotal role in providing exceptional support, handling inquiries, and ensuring seamless membership renewals. If you thrive in a fast-paced environment and enjoy assisting others, this opportunity is for you. Responsibilities: • Respond to customer inquiries promptly and professionally, ensuring a positive experience for every interaction. • Manage membership renewals by providing accurate information and processing updates efficiently. • Input and maintain detailed records of customer conversations and transactions in the system. • Handle a high volume of calls during peak periods, addressing up to 150 inquiries per day with patience and efficiency. • Provide tailored solutions to address customer needs and questions. • Perform accurate data entry tasks, including numeric and text-based inputs, to support internal processes. • Utilize Word and Excel to create, update, and manage documents as needed. • Collaborate with team members to improve customer service strategies and workflows. • Maintain a high level of professionalism and confidentiality while managing sensitive information. Requirements Requirements: • Proven experience in customer service in a call center. • Proficiency in basic office tools, including Word and Excel. • Strong data entry skills with the ability to maintain accuracy and speed. • Familiarity with handling numeric and text-based data entry tasks. • Excellent communication skills, both verbal and written, with a customer-focused approach. • Ability to manage high call volumes while maintaining attention to detail. • Strong organizational skills and the ability to multitask effectively in a fast-paced setting. • A commitment to providing exceptional service to all customers. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .