Description

Job Title: Customer Service Rep

Hours: 2:30pm-11pm M-F

Job Description:

Process and monitor shipping and receiving transactions and documentation (e.g. receipts, bills of lading, orders, confirmation of shipments, etc.) Communicate effectively with transportation, OFR, management, co-workers and customers with proper media (phone, email, face-to-face) Manage customer information using Warehouse Management System and Microsoft Office tools Monitor damaged and/or on-hold product, notify vendors and work with OFRs Collaborate with customer on necessary needs, including workflow organization, prompt response timeframes, relationship building and working to accomplish win-win outcomes Research, resolve and communicate customer, inventory, order and inbounds discrepancies Complete daily and/or monthly customer reporting documentation High School Diploma or GED Ability to work in a faced paced environment, Resume and Interview required MS word, Excel & Outlook experience Apply Now

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