3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. **Job Description:** Job Summary: + 客戶訂單操作及管理 + 訂單諮詢回覆及跨部門合作 + SAP 系統及軟體操作 + 客戶投訴溝通及處理 + 客戶關係及客戶滿意度管理 Key Responsibilities: + 訂單管理與帳戶管理 + 有效使用所有必需的系統和軟體 + 預測庫存需求並分配產品以完成訂單 + 定期與銷售人員溝通具體問題 + 就訂單相關問題與客戶進行有效溝通 + 能夠獨立或在協助下正確識別相關的問題 + 能夠辨識流程改善機會 + 核心職責包括標準訂單輸入管理和客戶溝通協調等等的服務；並可能參與專案項目 Requirement: + 3年以上相關Supply Chain or Logistic 經驗。 + 大學以上商學系相關科系畢業，英文佳。 + 電腦技能佳，熟SAP, Salesforce, Microsoft Office + 具責任感、穩定性佳、抗壓力強、積極主動、細心負責、正直。 + 具溝通協調能力及團隊互助精神。 + 具備客服經驗3年以上，並了解客服作業流程者。 Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M. Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement. **Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.** **3M Global Terms of Use and Privacy Statement** Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here (http://multimedia.3m.com/mws/media/1274940O/3m-jobs-country-data-privacy-statements-external.pdf) , select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms. At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Learn more about 3M's creative solutions to global challenges at www.3M.com or on Twitter @3M or @3MNews. 3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.