**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** This position provides excellent customer service by answering calls. He/She assists with scheduling pick-ups, calculating rates and transit times. This position performs other tasks as required. **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.