Job Description

Domino's Pizza in Rantoul, United States, is seeking an enthusiastic and customer-focused Customer Service Representative to join our team. As the face of our brand, you'll play a crucial role in ensuring our customers have a great experience with every interaction.

Answer phone calls and take customer orders efficiently and accuratelyPrepare and make pizzas according to company standards and customer specificationsProcess cash and card transactions, ensuring accuracy in all financial dealingsProvide exceptional customer service, addressing inquiries and resolving issues promptlyMaintain a clean and organized work environment, adhering to food safety and hygiene standardsCollaborate with team members to ensure smooth operations during busy periodsAssist with various cleaning tasks to uphold store cleanlinessHandle and lift items weighing up to 25 lbs. as needed

QualificationsExcellent customer service skills with a friendly and approachable demeanorStrong communication abilities, both verbal and listeningBasic math skills for handling cash transactionsAbility to follow directions and adhere to company proceduresFlexibility to work various shifts, including weekends and holidaysPhysical capability to stand for extended periods and lift up to 25 lbs.Team player mentality with a positive attitudeAbility to work efficiently in a fast-paced environmentStrong attention to detail and organizational skillsWillingness to learn and adapt to new tasks and responsibilities