Job Description

We are seeking a friendly and professional Customer Service Representative to join our team in St Louis, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring exceptional service and maintaining customer satisfaction.

Answer incoming phone calls and assist customers with their inquiriesTake and process customer orders accurately and efficientlyProvide product information and recommendations to customersHandle cash transactions and maintain accurate recordsCollaborate with team members to ensure smooth operationsMaintain a clean and organized work environmentAssist with various tasks as needed, including food preparation and cleaningLift and move items weighing up to 25 lbs. when requiredContribute to creating a positive customer experience through friendly and professional interactions

QualificationsExcellent communication skills with a friendly and professional demeanorStrong customer service orientation and ability to work in a fast-paced environmentFlexibility to work weekends, holidays, and various shifts as neededBasic computer proficiency for order processing and record-keepingAbility to multitask and prioritize responsibilities effectivelyProblem-solving skills to address customer concerns and find solutionsCapability to follow directions and adhere to company policies and proceduresPhysical ability to stand for extended periods and lift up to 25 lbs.High school diploma or equivalent (preferred)Previous customer service experience (preferred but not required)Positive attitude and an easy smile

Additional Information

All your information will be kept confidential according to EEO guidelines.