Customer Service Premium Billing Specialist - Entry Level
TEKsystems
One of the top Healthcare Insurance Companies and Companies to work for based out of Utah is interested in hiring Premium Billing Specialists to their team in Murray, UT! These positions are long term opportunities, growth, onsite in Murray, and interested in candidates with Customer Service Experience!
Job Description:
+ Responsible for providing superior customer service while independently completing Premium Billing functions, including analyzing, researching, and problem-solving.
+ Has a general understanding of billing processes and procedures; responsible for resolving customer phone inquiries.
+ Responsible for completing daily outbound calls as assigned.
+ Receives inbound calls from customers, both internal and external and provides superior customer service for routine phone calls that is consistent with company values and quality standards.
+ Resolves customer issues on the initial call or provides timely follow-up when additional research is required.
+ Follow established criteria for response time, call handling time and availability.
+ Other duties as assigned
Skills & Qualifications
+ High School Diploma or GED
+ Good phone voice and strong communication skills.
+ One year of customer service experience
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Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Murray,UT.
Application Deadline
This position is anticipated to close on Jun 21, 2025.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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