MOORE, OK, 73160, USA
3 days ago
Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role
**Description:** **Join Hyatt Hotels Corporation – Where Care Meets Opportunity** We’re excited that you’re considering a career with Hyatt Hotels Corporation, a company where high expectations are not only met—they’re exceeded. Our guests choose Hyatt because of our caring and attentive associates, who deliver efficient service and create meaningful experiences every day. At Hyatt, we believe in empowering our people from day one. We provide the tools, support, and opportunities needed to make a real impact. Our associates enjoy a wide range of benefits, including: Health and welfare programs, Retirement savings plan, Educational assistance, Employee stock purchase program, 12 free room nights for full-time associates after 90 days, Wellness reimbursement and Community involvement opportunities. Located in **Moore, Oklahoma** , the Hyatt Shared Service Center supports over 200 Hyatt hotels across North and Latin America with accounting and customer service functions. Our team thrives in a performance-driven environment that offers career growth, job enrichment, and a supportive culture. This position begins **on-site** and transitions to a **hybrid schedule** after 90 days of service. You’ll work remotely on **Mondays and Fridays** , and in-office on **Tuesdays, Wednesdays and Thursdays** . To work remotely, you must meet our IT requirements, including: + High-speed internet (DSL, Cable, or Fiber-Optic only) + Cellular-based services are not permitted + Certification of service may be requested **_STARTING WAGE- $17.00 PER HOUR_** This is an incredible opportunity to grow within a company recognized on Fortune’s “100 Best Companies to Work For®” list for eight consecutive years. **Responsibilities:** + Respond to phone calls, emails, and additional guest inquiries + Conduct in-depth research to resolve guest concerns **Qualifications:** + High school diploma or equivalent + 1 year of customer service experience + Ability to thrive in a fast-paced environment + Proven track record of meeting or exceeding performance goals + Strong multitasking skills with proficiency in multiple PC applications **What You’ll Enjoy:** + Up to 16 days of paid time off in your first year, plus paid holidays + Full healthcare benefits after 30 days + Growth and Advancement opportunities as early as six months + Free and discounted room nights, including Friends and Family discounts, at Hyatt locations worldwide + Casual dress and a fun, inclusive work environment + PerkSpot discounts at top retailers (Apple, AT&T, Verizon, and more) + Paid parental leave and adoption assistance + Tuition reimbursement + Free access to Headspace for wellness and meditation + Paid time for volunteer and community engagement **Shift Options (8-Hour Schedules):** + 8:00 AM – 5:00 PM + 8:30 AM – 5:30 PM + 9:00 AM – 6:00 PM + 9:30 AM – 6:30 PM + 10:00 AM – 7:00 PM **_Weekend off; schedule preference not guaranteed—flexibility required._** _All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._ **Qualifications:** + A true desire to satisfy the needs of others in a fast-paced environment. + Refined verbal and written communication skills. + Proficient knowledge of computer applications **Primary Location:** US-OK-Moore **Organization:** Shared Services Center - Moore **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Accounting/Finance/Tax **Req ID:** MOO001090 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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