In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Title : Customer Services Intern – Banking & Payments
Location : Johannesburg

Main Activities/ Task:

Main activities/tasks

To support the customer service teamGeneral assistance and ad-hoc tasks in the department including, but not limited to:Order processingOrder archivingAudit preparationsFollow-ups with internal stakeholders i.e. logistics, sales and technical etc.Issue DHL despatchingPrepare customer reports as and when requiredPrepare PFIFollow-up on banking customer’s stationery orders with supplierProjects assistantGeneral CS assistant as and when required

Key Knowledge and Skills:

Good organization skillsRigourSelf-initiativeStress resistantTeam PlayerGood at interpersonal-& intercultural communicationLanguages: English and other, according to the covered area

Education, qualifications, and special training

Relevant National Diploma / Degree in Business Management / Marketing

Personality Requirements

Empathy (good listener);Sensitive to customer satisfaction.Assertiveness:Positive and self-motivated.Results orientated

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At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!