**Adecco** is assisting a top company in the area, recruiting for a **Customer Service Guide** position in **Tempe, AZ** **Job details** + **Type:** Temporary + **Location:** Tempe. AZ + **Schedule:** Monday–Friday or Tuesday–Saturday 8 AM–5 PM + **Pay rate:** $22 dlls/hr **About the Role** We’re looking for a passionate and customer-focused **Customer Service Guide** to support a group of vehicle owners throughout their entire journey—from selection to long-term ownership. If you thrive in a fast-paced environment, love building relationships, and enjoy helping people navigate new technology, this role is for you. **Key Responsibilities** + Serve as the primary point of contact for assigned customers, delivering personalized and high-quality service. + Build rapport and tailor support to each customer’s unique ownership experience. + Track and manage customer tasks to ensure a smooth purchase and delivery process. + Collaborate with internal teams including Delivery, Retail, Charging, and Service to enhance the customer journey. + Represent the brand with enthusiasm and deep product knowledge. + Share customer insights and feedback to help improve service and offerings. + Participate in virtual and in-person tours and leverage CRM tools to enhance engagement. + Communicate complex ideas in a clear, engaging, and easy-to-understand way. **Qualifications** + 5+ years in high-volume customer service (minimum 3 years required). + 3+ years in account management or customer relationship roles (minimum 1 year required). + Experience in call centers and the Electric Vehicle industry is a plus. + Proficiency with CRM tools like Salesforce. + Strong organizational skills and ability to manage multiple customer journeys. + Excellent communication skills in English; French bilingual preferred. + Flexibility to work evenings/weekends based on customer needs. + A passion for learning and adapting in a fast-paced environment. If you're ready to deliver exceptional service and be a trusted guide for customers embracing the future of mobility, we’d love to hear from you! **Pay Details:** $22.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.